Warranty Terms & Conditions
OUTDOOR DONKEY'S PRODUCTS WARRANTY IS LIMITED TO THE ORIGINAL PURCHASER AND COVERS DEFECTS IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF ONE (1) YEARS FROM DATE OF ORIGINAL PURCHASE. THE WARRANTY IS VOID IF THE EQUIPMENT HAS BEEN SUBJECTED TO NEGLIGENCE, MISUSE OR ACCIDENT, OR IF IT HAS BEEN TAMPERED WITH, OR ALTERED IN ANY WAY. ALL PRODUCTS MUST BE SHIPPED TO OUR ADDRESS, FREIGHT PREPAID. EMAIL SUPPORT@OUTDOORDONKEY.COM WITH A COPY OF YOUR DATED SALES RECEIPT AND A DETAILED DESCRIPTION OF THE PROBLEM TO INITIATE A WARRANTY CLAIM. THIS WARRANTY DOES NOT EXTEND TO ANY OTHER EQUIPMENT OR AIRCRAFT TO WHICH THIS PRODUCT MAY BE ATTACHED OR CONNECTED. FOR MORE DETAILS REFER TO THE FULL DETAILED WARRANTY TERMS AND CONDITIONS BELOW.
DETAILED WARRANTY TERMS AND CONDITIONS
ONE (1) YEAR LIMITED WARRANTY FOR NEW PRODUCTS SOLD BY OUTDOOR DONKEY, LLC
Outdoor Donkey, LLC. (“Outdoor Donkey”) warrants that new Outdoor Donkey branded products sold by Outdoor Donkey (“New Product”) is free from all material defects in workmanship and materials. For the New Product, all warranties provided by Outdoor Donkey and all implied warranties imposed by law are limited to a 1-Year period, beginning on the purchase date shown on the New Product’s sales receipt (“Warranty Period”). This 1-Year Limited Warranty (“Limited Warranty”) is provided solely for the benefit of the initial purchaser of the New Product (“Purchaser”), and it excludes all 3rd parties, including distributors, dealers, retailers, subsequent owners, and other users of the New Product. This Limited Warranty is not assignable and remains in full force and effect during the Warranty Period, but only if the New Product: (a) has been properly maintained; (b) has not been abused or misused; and (c) has not been repaired, altered, or modified without Outdoor Donkey’s written approval. This Limited Warranty specifically excludes all taxes, shipping costs, and problems relating to any: (1) repair, alteration, or modification not approved by Outdoor Donkey; (2) abuse or failure to properly maintain the New Product; (3) faulty workmanship by any person, except Outdoor Donkey or its approved agent; (4) operation of the New Product, except as specified in its operating manual; (5) ordinary wear and tear; or (6) finish and appearance item. For each claim made under this Limited Warranty (“Claim”), Purchaser must, within 10 days of discovering a new Product problem indicating a breach of this Limited Warranty, deliver to Outdoor Donkey a written notice that explains in detail the New Product’s specific defect, that shows proof of Purchaser’s purchase of the New Product before the end of the Warranty Period, and that shows proof that this Limited Warranty applies to the New Product. Outdoor Donkey or its agent may investigate any Claim. For each Claim, Outdoor Donkey may, in its sole discretion, choose any of the following exclusive remedies: (I) repair or replace the New Product or any part thereof with same or similar Product, without charge to Purchaser, but first Purchaser must return the Product to Outdoor Donkey’s authorized repair facility, pre-paying all shipping charges, or (II) refund the New Product’s purchase price (less 1-Year pro-rated cost) to Purchaser. Without paying any amount to Purchaser, Outdoor Donkey may discard all replaced New Products and parts thereof and all New Products where Outdoor Donkey has refunded the pro-rated purchase price to Purchaser. In repairing or replacing any New Product, Outdoor Donkey may, in its sole discretion, use new, used, or reconditioned parts or provide a refurbished used Product as a replacement. In connection therewith, Outdoor Donkey warrants that all new, used, or reconditioned parts or refurbished used Products will be free from all material defects in workmanship and materials during the Warranty Period and for a period of up to 90 days thereafter. Outdoor Donkey may, in its sole discretion, (i) establish separate, additional, non-warranty repair and replacement programs for any new or used Product (“Non-Warranty Service Programs”), (ii) the Non-Warranty Service Programs may cover any time period, before or after any Warranty Period has expired, and (iii) charge any amount and impose any term with respect to any Non-Warranty Service Program. For Non-Warranty Service Programs, Outdoor Donkey warrants that all new, used, reconditioned, or refurbished parts used to repair or replace any Product will be free from all material defects in workmanship and materials for a limited period of 90 days thereafter. Purchaser acknowledges that used or reconditioned parts may be used to repair any new or used Product, and that a refurbished used Product may be provided as a replacement for any new or used Product. Outdoor Donkey may hire a 3rd party to repair or replace any new or used Product. Product soft goods, including ear seals, mic muffs, and consumables are NOT covered by any Outdoor Donkey warranty. “Including” means “including, but not limited to.”
THE TERMS IN THIS DOCUMENT ARE THE ONLY TERMS THAT GOVERN OUTDOOR DONKEY’S WARRANTY OBLIGATIONS FOR ANY NEW OR USED PRODUCT OR PART THEREOF. NO ORAL OR OTHER WRITTEN TERM APPLIES. THIS DOCUMENT PROVIDES THE EXCLUSIVE REMEDY FOR ALL CLAIMS AGAINST OUTDOOR DONKEY WITH RESPECT TO ANY NEW OR USED PRODUCT OR PART THEREOF. NOTWITHSTANDING ANY PROVISION TO THE CONTRARY IN THIS LIMITED WARRANTY, OUTDOOR DONKEY RESERVES THE RIGHT TO MODIFY, AT ANY TIME AND FROM TIME TO TIME IN ITS SOLE DISCRETION, ANY AND ALL TERMS IN THIS LIMITED WARRANTY. EACH SUCH MODIFICATION IS DEEMED EFFECTIVE UPON PUBLICATION ON OUTDOOR DONKEY’S WEBSITE OR OTHERWISE.
TO THE EXTENT ALLOWED BY LAW: OUTDOOR DONKEY DISCLAIMS AND PROVIDES THIS LIMITED WARRANTY IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OUTDOOR DONKEY IS NOT LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, INDIRECT, SPECIAL, LOST PROFITS, OR SIMILAR DAMAGES CLAIMED UNDER ANY STATUTE OR LEGAL OR EQUITABLE THEORY. OUTDOOR DONKEY’S TOTAL LIABILITY FOR ALL CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER CLAIMS ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR ANY PRODUCT OR PART THEREOF IS LIMITED TO $100. SOME STATES DO NOT ALLOW THE LIMITATION OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MIGHT NOT APPLY TO PURCHASER. THIS LIMITED WARRANTY GIVES PURCHASER SPECIFIC LEGAL RIGHTS, AND PURCHASER MIGHT HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
GOVERNING LAW: This non-transferrable limited warranty shall be governed by the law of the State of Minnesota, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty.
Warranty service conditions are subject to change without notice.